Produkt mají v nabídce:
60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide - Silberman, Melvin L. (Temple University) a Hansburg, Freda
Aims to teach participants the skills they need to successfully resolve conflict and create win-win situations. This book shows how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.