Produkt mají v nabídce:
Transactional Six Sigma and Lean Servicing - Ehrlich, Betsi Harris
A 'how-to' book that serves as a practical guide for implementing Six Sigma and Lean Manufacturing methods in a transactional service oriented environment. It uses real case studies and examples to show how Six Sigma and Lean Servicing techniques have been implemented and proven effective in achieving substantial documented results.
