Produkt mají v nabídce:
Emotional Labor and Crisis Response - Mastracci, Sharon H. a Guy, Mary E. a Newman, Meredith A.
The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
