Produkt mají v nabídce:
Essential Deming: Leadership Principles from the Father of Quality - Deming, W. Edwards a Orsini, Joyce a Deming Cahill, Diana
Offers articles, papers, lectures, and notes touching on a wide range of topics, but which focus on the author's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.