Produkt mají v nabídce:
Practical Library Trainer - Carter, Ruth C a Massis, Bruce E (Director, Educational Resources Center, Columbus State Community College, USA)
Examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administator's perspective. Addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff.
