Produkt mají v nabídce:
Empowerment: HR Strategies for Service Excellence - Lashley, Conrad
Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.
